Publishing Company:
URL: https://www.fourseasons.com/paris/
Name: Four Seasons Hotels (Paris) Sarl
Legal form: Société à responsabilité limitée (Sarl)
Head office address: 95 Rue La Boetie, Paris, 75008
Registration number in the trade and companies register (RCS): RCS Paris 419575030
Individual identification number (VAT number): FR43419575030
Share capital: 8'000€
Telephone number: +33 1 49 52 71 00
Email address: reservation.paris@fourseasons.com
Publishing Director: Monsieur Thibaut DREGE
Hosting Company:
Name: Amazon Web Services Canada, Inc.
Address: 120 Bremner Blvd, 26th Floor, Toronto, ON, M5J 0A8, Canada
Telephone number: +1 (416) 309-5300
Disputes:
In the event of a dispute between the customer and the Four Seasons Hotel George V (the “hotel”), the customer must first contact the hotel by email at reservation.paris@fourseasons.com or by post at the above address or at 31 av George V, Paris, 75008.
If an amicable agreement cannot be reached, the consumer may refer the matter free of charge to the hotel’s consumer mediator, La Médiation Tourisme et Voyage (MTV). The customer may refer a matter to MTV by completing a form on the MTV Travel website, or by post at MTV, 15 rue de Carnot 75017 Paris.
The customer may also use the online dispute resolution platform provided by the European Union, which is available here: Online Dispute Resolution | European Commission (europa.eu).
Right of withdrawal:
Customers have no legal right to withdrawal when booking a hotel room online, in accordance with Article L. 221-28 of the French Consumer Code. If you wish to cancel your reservation, please check the cancellation policy related to your booking.