Lead with Care

Delivered with genuine care, all Four Seasons properties globally implement the company’s enhanced health, safety, and security program, Lead With Care.

Lead With Care is a forward-thinking program providing comprehensive, science-based guidance across all aspects of Four Seasons operations. The program is designed and delivered through a collaboration with Johns Hopkins Medicine International, who provide ongoing advice and expertise to a global Lead With Care Advisory Board. The Advisory Board, made up of senior leaders from across the organization, proactively guides all operations, working closely with designated on property leaders to ensure the highest levels of care for our employees, guests, and residents around the world.

Heightened Guest Safety and Comfort
- Contactless options available for services via Four Seasons App
- Access to the latest travel advisories for all Four Seasons destinations
- Masks, sanitizer and other health and safety items readily available to guests
- Portable HEPA filters for use in guest rooms are available, upon request
- All Four Seasons properties can facilitate access to COVID-19 testing for guests
Heightened Guest Safety and Comfort
- Contactless options available for services via Four Seasons App
- Access to the latest travel advisories for all Four Seasons destinations
- Masks, sanitizer and other health and safety items readily available to guests
- Portable HEPA filters for use in guest rooms are available, upon request
- All Four Seasons properties can facilitate access to COVID-19 testing for guests
COLLABORATION WITH RENOWNED HEALTH AND SAFETY EXPERTS
- Property teams have ready to global Lead With Care Advisoray Board, and medical experts
- Johns Hopkins Medicine International provides health-related advice and expertise to decipher rapidly changing health regulations, interpret the latest scientific information and stay abreast of industry best practices
- Four Seasons also engages with other industry experts in additional areas of health, safety, and security
COLLABORATION WITH RENOWNED HEALTH AND SAFETY EXPERTS
- Property teams have ready to global Lead With Care Advisoray Board, and medical experts
- Johns Hopkins Medicine International provides health-related advice and expertise to decipher rapidly changing health regulations, interpret the latest scientific information and stay abreast of industry best practices
- Four Seasons also engages with other industry experts in additional areas of health, safety, and security
Empowered Employees
- All employees undergoing regular training, grounded in trust and care
- Training focuses on empowering employees to deliver program with confidence
- Hygiene Officer appointed at all Four Seasons properties globally
Empowered Employees
- All employees undergoing regular training, grounded in trust and care
- Training focuses on empowering employees to deliver program with confidence
- Hygiene Officer appointed at all Four Seasons properties globally
Enhanced Ventilation and Cleanliness
- Enhanced ventilation in both guest rooms and public areas
- Rooms disinfected with EPA approved products
- Extra attention in cleaning public areas, particularly high-touch surfaces
Enhanced Ventilation and Cleanliness
- Enhanced ventilation in both guest rooms and public areas
- Rooms disinfected with EPA approved products
- Extra attention in cleaning public areas, particularly high-touch surfaces
Personalized Meetings and Events
- Experts in hybrid meetings, combining creative design, virtual technology, and genuine care
- Customized meeting room configurations, allowing for distanced set-ups and managed flows
- Requests for employee masking are accommodated
- COVID-19 testing services available for attendees, upon request
Personalized Meetings and Events
- Experts in hybrid meetings, combining creative design, virtual technology, and genuine care
- Customized meeting room configurations, allowing for distanced set-ups and managed flows
- Requests for employee masking are accommodated
- COVID-19 testing services available for attendees, upon request

Heightened Guest Safety and Comfort
- Contactless options available for services via Four Seasons App
- Access to the latest travel advisories for all Four Seasons destinations
- Masks, sanitizer and other health and safety items readily available to guests
- Portable HEPA filters for use in guest rooms are available, upon request
- All Four Seasons properties can facilitate access to COVID-19 testing for guests
COLLABORATION WITH RENOWNED HEALTH AND SAFETY EXPERTS
- Property teams have ready to global Lead With Care Advisoray Board, and medical experts
- Johns Hopkins Medicine International provides health-related advice and expertise to decipher rapidly changing health regulations, interpret the latest scientific information and stay abreast of industry best practices
- Four Seasons also engages with other industry experts in additional areas of health, safety, and security
Empowered Employees
- All employees undergoing regular training, grounded in trust and care
- Training focuses on empowering employees to deliver program with confidence
- Hygiene Officer appointed at all Four Seasons properties globally
Enhanced Ventilation and Cleanliness
- Enhanced ventilation in both guest rooms and public areas
- Rooms disinfected with EPA approved products
- Extra attention in cleaning public areas, particularly high-touch surfaces
Personalized Meetings and Events
- Experts in hybrid meetings, combining creative design, virtual technology, and genuine care
- Customized meeting room configurations, allowing for distanced set-ups and managed flows
- Requests for employee masking are accommodated
- COVID-19 testing services available for attendees, upon request

Travel Advisories

Learn more about travel advisories, entry requirements, quarantine measures and health and safety policies using the interactive tool below.

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The information published or made available above is intended to help our guests and prospective guests in preparation for upcoming trips and is provided for information purposes only. By using this information, you acknowledge and agree to these terms and disclaimers.

The information set forth above and contained within this page is provided by Smartvel, a company that gathers and provides travel restriction information by compiling public and private sources. You may not store, review or record this information without the express consent of Smartvel and such information may not be copied, republished, or used for any purpose other than individual travel planning. Given the changing nature of this information and government restrictions, no guarantee or assurance is provided that this information is accurate or up-to-date at all times. 

None of Four Seasons Hotels Limited, Smartvel or their respective affiliates, directors, officers, employees or agents makes any representations or warranties of whatever nature in respect of this information nor accepts any responsibility or liability for any use of, and/or reliance on, this information, including but not limited to with respect to the accuracy or completeness of any information, facts and/or opinions contained therein, any errors or omissions in the information, accuracy of translations, outdated or incorrect information, or any changes to information that occurs any time prior to your travel or departure. We advise you (our guests) to inquire directly with the corresponding national immigration and customs and border control authorities regarding the regulations applicable to your particular circumstances. You are (and each guest is) responsible for verification of the information provided and ensuring that it complies with the requirements of the intended destination. Please also refer to Smartvel's general conditions at https://www.smartvel.com/terms-and-conditions/.