Governance

Our ESG programs are overseen by our Board’s ESG Committee, which meets at least quarterly to review ESG progress and provide strategic guidance. In addition to our Board Committee, our ESG governance structure includes the following groups and teams.

  • The ESG Committee of our Board of Directors

    The Committee provides oversight of our Four Seasons for Good program, and meets quarterly to review progress against our Four Seasons for Good objectives and to provide strategic guidance.

  • The ESG Steering Committee

    Comprising our CEO and members of our Executive Leadership Team, this committee meets quarterly to oversee our Four Seasons for Good strategy and ensure alignment with our overall corporate strategy and operational needs.

  • The ESG Core Team

    Composed of departmental leaders responsible for developing our Four Seasons for Good programs and related strategy, this team meets regularly to track progress, troubleshoot and support the ongoing implementation of our strategy.

  • Four Seasons for Good Working Groups

    We have two such groups, each responsible for one of our core Four Seasons for Good strategy pillars: People and Planet. The Social Working Group is responsible for our People efforts, which includes our Diversity, Inclusion and Belonging engagement programming. Each working group includes leaders responsible for implementing programs across our global operations.

Across all levels of the business, leaders collaborate and are actively committed to the success of our Four Seasons for Good program. Senior leaders establish Four Seasons for Good objectives annually; these goals are then translated into property-level goals and Key Performance Indicators. Progress against both the property-level and corporate-level goals is reviewed by Four Seasons leadership on a quarterly basis.

  • A front view of the Four Seasons Montreal hotel, featuring the Art Deco design above the entrance.
    ETHICS, COMPLIANCE AND RISK MANAGEMENT

    Four Seasons is committed to conducting business in a manner that complies with applicable laws and is consistent with the highest ethical standards. We’re also committed to understanding the risks that may impact these standards and using all reasonable efforts to ensure that those who provide services to and for Four Seasons – including team members, contractors and agents – are aware of and share our commitment to an ethical culture.

Policies

The following policies, along with our Employee Code of Business Conduct and Ethics, establish our expectations that our employees, business partners and suppliers will adhere to the highest standards of conduct across our environmental and social efforts:

Environmental Policy
Our Environmental Policy governs environmental management across global operations.
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Human Rights Policy
Our Human Rights Policy formalizes our commitment to respect human rights in every market where we operate, comply with the laws and regulations of those countries and jurisdictions and implement best practices for managing human rights risks in our operations and our supply chain.
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Supplier Code of Conduct
Our Supplier Code of Conduct outlines Four Seasons expectations of all suppliers, including those related to human rights, environmental protection, animal welfare and other ESG factors.
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