- Reservations
- We recommend that you reserve all spa treatments in advance to ensure the availability of your preferred times. Reservations may be made in person, by phone or by e-mail. Tel: +86 411 3943 3574 E-mail: spa.dalian@fourseasons.com
- PUNCTUALITY
- We suggest you arrive at least 15 minutes prior to your scheduled appointment. This allows you sufficient time to check in and change. Please be reminded that late arrival will not guarantee your full treatment time, in courtesy to the next guest.
- CANCELLATIONS
- Your appointment time is reserved especially for you. If you fail to arrive, or if you cancel or change the appointment within three hours of the treatment time, a 100% cancellation fee will apply.
- PAYMENT
- Guests of Four Seasons Hotel Dalian may charge spa treatments and purchases to their room. Other guests may pay with cash, credit card, Alipay or WeChat pay. Prices are in Chinese Yuan and subject to 10% service charge and 6% applicable taxes. Gratuities are not included in the service fees.
- GIFT CERTIFICATES
- Four Seasons gift certificates are beautifully packaged and available for any spa treatment and in any denomination. Please enquire about delivery options.
- AGE REQUIREMENTS
- Guests ages 12 to 18 are welcome to enjoy spa treatments when accompanied by a parent or other adult.
- SPECIAL REQUESTS
- You may request a specific therapist or gender, and every effort will be made to accommodate your preference. Please let us know if we can adjust the pressure of your treatment, music volume, room temperature, etc.
- MEDICAL CONDITIONS
- Kindly inform us of any special needs that may require attention, such as pregnancy, allergies or sensitivities. Alcohol is not recommended before, during or immediately following your treatments.
- Attire
- Most treatments are enjoyed without clothing. Four Seasons therapists are skilled in draping procedures to ensure your comfort and privacy. Undergarments may be worn if you wish. Robes, slippers and disposable underwear are available.
- SPA ETIQUETTE
- The Spa provides a tranquil, stress-reducing experience. As a courtesy to other guests, please turn off your mobile phone and any other mobile devices. Please also refrain from smoking.